Information on El Corte Inglés

Help

Help

e-Commerce:

	>	How to buy
	>	How to pay
	>	Delivery charges and times
	>	Product Guarantee and Return
	>	Customer information: registration, changes, security & confidentiality policy
	>	Taxes
	>	Advantages of our e-commerce
	>	Contact us

General Information:

	>	Shopping Centres: Directory and Services
	>	El Corte Inglés Card
	>	Companies in the El Corte Inglés Group
	>	Employment at El Corte Inglés
	>	Customer Service

How to pay

You may pay for your purchases with your El Corte Inglés card, credit or debit card (Visa, MasterCard, 4B, Euro 6000, American Express, Diners Club and JCB), cash on delivery (only for orders in the Iberian Peninsula and the Balearic Islands, except flowers, large appliances or gardening items).

Note.- Supermarket orders in the Canary Islands may also be paid cash on delivery.

Other payment options with the El Corte Inglés Card:

1. Pay in three months without interest.

(Baby products, Sports goods, Electronics and Home Furnishings, Computers, Toys, Books, Fashion -except lingerie and swimwear-, Music, Films, Telephones, and Video Games)

If you wish to pay this way, on the "Payment method" page click on "El Corte Inglés-On Credit" option and select 3-month. Once your request has been received, we will send you a contract that must be signed and returned to us.
Remember that the minimum amount for monthly invoices is €30. There is a €10 processing fee.

Note.- Deferred payment orders are delivered in 10 working days in the Iberian Peninsula and the Balearic Islands, starting from the day the contract is received, and 21 days in the Canary Islands. Orders that include items from the wine store or perfumes and cosmetics may not be financed.

2. Personal payment formula.

(Baby products, Sports goods, Electronics and Home Furnishings, Computers, Toys, Books, Fashion -except lingerie and swimwear-, Music, Films, Telephones, Travel, Video Games)

So you can shop at your convenience and as much as you want, El Corte Inglés – through Financiera El Corte Inglés E.F.C., S.A. – lets you finance your purchases of Computers, Music, Films, Sports goods, Video Games, Books, Electronics and Home Furnishings. To take advantage of this, click on "El Corte Inglés-On Credit" on the "payment method" page and select the number of months you wish to finance your purchase for (maximum 36 months). Once your order has been received, we will send you a contract that must be signed and returns. Remember that the minimum monthly payment for credit purchases is € 30. The nominal annual interest rate for these types of transaction is 12% (12,68% APR).

To make any changes to your credit purchase, please call the Customer Service Line on 902 119 368, or write to clientes@elcorteingles.es

If you have any current deferred payments, you can check the status of your account from this page through our personal payment formula. To do this, click here.

To simulate a financed purchase using our personal payment formula, click here and enter the amount to finance in euros or pesetas, and the number of months (only for operations to be financed between 4 and 36 months).

Note.- Deferred payment orders are delivered in 10 business days in the Iberian Peninsula and the Balearic Islands, starting from the day the contract is received, and 21 days in the Canary Islands. Orders that include items from the wine store or perfumes and cosmetics may not be financed.

Travel.

You may pay for your purchases with your El Corte Inglés Card (except for international hotels, car rentals and bus tickets) or with a major credit card (Visa, Master Card, American Express and Diners Club).