9 topics in this section
  • What is Click&Car?

    Click&Car is a collection service exclusive to the Supermarket and Hipercor. It allows you to place your order online and collect it conveniently from your car in a reserved section of a car park at one of our shopping centres.

    The minimum order amount for this service is €30.

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  • What steps must I follow when collecting my Click&Car order?

    To collect your Click&Car order, you must follow these steps:

    1. ORDER: Select the Click&Car collection option. Choose the centre where you want to collect your order, and place your order.
    2. GO: Drive to the Click&Car collection area, signposted in the car park of your shopping centre.
    3. COLLECT: Give us your order number, and we will put it in the boot of your car.
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  • What are the benefits of the Click&Car service?

    With the Click&Car service, you can enjoy the following benefits:

    • It is a free service for orders over €30. Take advantage of the same prices and special offers available in our shopping centres.
    • You can collect your order conveniently on the way home, after leaving work, after picking up your children from school or when returning from a holiday. Just pick the date and time slot that suits you best.
    • The order is prepared on the same day you come to collect it. Any refrigerated or frozen products are kept in our cold storage facilities until you come to collect them, so you are guaranteed that the cold chain is maintained at all times.
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  • Where do I collect my Click&Car order?

    To collect your Click&Car order, go to the car park of the shopping centre you chose. Follow the signs indicating the location of the Click&Car point and park your car in one of the reserved spots. We will load your order into your car for you.

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  • Can another person collect my Click&Car order?

    If you cannot collect your Click&Car order, another person may collect it but they must bring a copy of the order confirmation email.

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  • When do I collect my Click&Car order?

    You must collect your Click&Car order during the day and time slot you reserved.

    You can consult the available delivery times and dates at the shopping centre you selected by clicking Delivery time at the top of the webpage, in your basket or during the Checkout stage of your order.

    The delivery slots usually correspond to the shopping centre’s opening hours: Monday to Saturday from 10:00 am to 9:00 pm; and Sundays and public holidays from 12:00 pm to 9:00 pm.

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  • Can I collect my Click&Car order without my car?

    If you are going to collect an order without your car, tell our staff the order number and they will hand it to you there and then.

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  • Can I reserve a time slot to collect my Click&Car order?

    You can reserve the day and time of your choice to collect your Click&Car order, as long as it is available and not fully booked.

    Just click Delivery time at the top of the webpage. Below, a table will open showing the available time slots for collection at the selected shopping centre. Choose the one you want and click reserve.

    If you prefer, you can reserve the time slot in your basket or during Checkout.

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  • How long is my reserved time slot for a Click&Car collection?

    Time slots are reserved for one hour. Once this time has elapsed, you can renew it for another hour as long as that time slot is not full.

    You can see how many minutes are left in your reservation during the purchasing process by looking at the top of the page.

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Help topics: Click&Car