6 topics in this section
  • What is Click&Express?

    Click&Express is a delivery service with home delivery in two hours or at whatever time you choose.

    Choose from over 150,000 small items that you can purchase online and receive quickly in more than 54 cities and their surroundings throughout Spain. It is the best option if you need a gift urgently, a quick solution or if you do not have time to wait for your usual shopping. 

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  • What steps must I follow for requesting delivery with Click&Express?

    To request delivery with Click&Express, you must follow these steps:

    Step 1

    If the product you wish to purchase is available for Delivery in two hours, you will see this indicated as a highlighted service in the product information or on its photo. Click on Delivery in two hours and enter your postcode to see if we deliver this product to your area.

     

    Step 2

    Upon entering your postcode, we will tell you if it falls on one of our delivery routes; if not, we will tell you the postcodes in the selected province that do have this delivery service.

     

    Step 3

    Select the Express delivery in two hours or at the time of your choice when adding the product to your basket. Confirm the postcode and choose the time slot.

     

    Step 4

    Once the postcode has been confirmed, you can change the date and time of your delivery (the first available time is selected by default).

     

    Step 5

    We will keep you informed by email and SMS (if you prefer) of the status of your delivery.

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  • In which cities is the Click&Express service available?

    The Click&Express service is available in 54 cities and their surrounding areas: Madrid, Alcalá de Henares, Alcobendas, Alcorcón, Móstoles, Getafe, Leganés, Barcelona, Las Palmas de Gran Canaria, Santa Cruz de Tenerife, A Coruña, Albacete, Algeciras, Alicante, Avilés, Badajoz, Bilbao, Burgos, Cádiz, Cartagena, Castellón, Córdoba, Cornellà, Eibar, Elche, El Ejido, Gijón, Girona, Granada, Guadalajara, Huelva, Jaén, Jerez, León, Linares, Málaga, Marbella, Mijas, Murcia, Oviedo, Palma de Mallorca, Pamplona, Sabadell, Salamanca, Santander, Santiago de Compostela, Sevilla, Talavera, Tarragona, Valencia, Valladolid, Vigo, Vitoria and Zaragoza.

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  • What are the hours of the Click&Express service?

    We deliver from 12:00 to 22:00, from Monday to Sunday. You can choose the time slot you want, today or tomorrow.
    In Madrid we also deliver on Sundays from 13:00 to 20:00.

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  • How much does the Click&Express service cost?

    Deliveries carried out with the Click&Express service carry a cost of €7.90.

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  • How can I find out when my Click&Express order will arrive?

    When you purchase the Click&Express service, we provide you with a real-time tracking system where you can check the status of your order: confirmation and number, at what time it was prepared, at what time it was collected from the shopping centre and the approximate time of delivery at your home.

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Help topics: Click&Express