12 topics in this section
  • Legal terms regarding Purchasing

    El Corte Inglés, S.A. with Tax ID A-28017895 (Recorded in the Madrid Companies Registry, Volume 677, Book 61, Section 4 of the Corporate Ledger, Sheet 8085, Folio 182) carries out the sale and distribution of products offered through this service.

    The purchasing system complies with current Spanish law. As such, sales transactions shall be considered to have taken place at the offices of El Corte Inglés, S.A., calle Hermosilla 112, 28009 Madrid.

    Purchases made in the Canary Islands are understood to be processed at C/ Manuel Verdugo, 1 - Polígono Industrial El Goro - 35219 - Telde - Las Palmas, as the Retailer.

    The purchase of certain types of items are subject to special conditions (broadcasting systems for film and video games, sales restrictions on alcoholic beverages, pre-sales, etc.). For more detailed information, click here.

    Our online shop offers a wide range of products that we can ship to over 100 countries worldwide. We regret that we are unable to deliver certain items internationally since they cannot be exported (perfume, jewellery -except costume jewellery-, pearls, precious metals or stones). It is also advisable to consult the restrictions of the destination country for certain types of goods.

    The products offered in this service are aimed at end consumers under the terms and conditions provided for in the Spanish Retail Trade Act (Ley de Comercio Minorista). In this sense, any purchase request beyond the parameters of an average consumer and/or large-scale order from a single buyer and/or recipient may not be fulfilled.
     

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  • Location where sales transactions take place

    The purchasing system complies with current Spanish law. Therefore, sales transactions shall be considered to have taken place at the offices of El Corte Inglés, S.A., calle Hermosilla 112, 28009 Madrid, except for those made in the Canary Islands, which shall be considered to have taken place at C/ Manuel Verdugo, 1 - Polígono Industrial El Goro - 35219 - Telde - Las Palmas, as a Retailer.

    Items subject to special conditions and delivery restrictions:

    The purchase of certain types of items are subject to special conditions (broadcasting systems for film and video games, sales restrictions on alcoholic beverages, pre-sales, etc.). For more detailed information, click here

    Our online shop offers a wide range of products that we can ship to over 100 countries worldwide. We regret that we are unable to deliver certain items internationally since they cannot be exported (perfume, jewellery -except costume jewellery-, pearls, precious metals or stones). It is also advisable to consult the restrictions of the destination country for certain types of goods. For more detailed information, click here

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  • Data protection policy
    For more information, consult our Privacy Policy by clicking here.
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  • Industrial and intellectual property rights

    All content and images comprising the EL CORTE INGLES Website, namely, all text, graphic designs, brands, designs, logos, icons, photographs and images, audio and/or data collections, etc. are property of EL CORTE INGLES, S.A. or property of its different suppliers of products, services and content, and are protected in accordance with the different national and international laws on Industrial and Intellectual Property Rights.

    Any reproduction, modification, public disclosure and/or use, in whole or in part, of the content of the EL CORTE INGLES, S.A. webpages for any other purpose than the mere selection of products and services offered on these webpages for purchase is strictly prohibited,  except in cases where the holder company of the website has given its prior written consent. Furthermore, it is also prohibited to use any tools or technology that allow a person to search for and/or obtain data or create databases (e.g. product lists and prices) for: (i)   any other purpose than merely purchasing the products or services offered on the website, (ii) or the subsequent exploitation or commercial benefit thereof by a third party. Except with the prior authorisation of EL CORTE INGLES, S.A.

    Non-authorised use of the content, images, brands,  data or information contained in these EL CORTE INGLES, S.A. webpages or any use that violates its Industrial Property rights, Intellectual Property rights, Trade Secrets, etc. will be prosecuted by the competent courts.
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  • Website use and access

    Whenever the Website User complies with the Conditions of Use, EL CORTE INGLES or its content providers grants a licence that is temporary, non-exclusive, non-transferable and non-sub licensable to the User for access and use of the Website, which can only be used for private, non-commercial purposes. This User Licence does not grant the right for re-sale or commercial use of the services, products or content on the EL CORTE INGLES Website, nor does it authorise the compilation or use of lists of products, services, prices or descriptions. The User Licence does not include the right to carry out any other use deriving from the EL CORTE INGLES Website or its content, or the right to download or copy any information for the benefit of another company, or the right to use tools or robots used for searching and/or extracting data.

    The use of framing techniques and meta tags is not permitted, nor is the use of any “hidden text” that utilises the names or brands of EL CORTE INGLES without prior written authorisation from the holder of the Website.

    Any non-compliance with these Conditions of Use shall result in termination of the licence to use the EL CORTE INGLES website and, when applicable, the commencement of action in defence of its rights.

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  • Opinions, comments, communications and other content

    Users of the website can offer timely opinions and comments on the purchased product, as well as submit ideas, suggestions, questions and other information regarding the purchased product as long as the published content is lawful, is not contrary to good morals, is not threatening or defamatory, does not invade the privacy of others and does not violate intellectual property rights. The above-mentioned communications shall not contain computer viruses or consist of political propaganda, advertising content, chain mail, bulk mail or any other type of spam. Likewise, Users may not use incorrect email addresses or impersonate others.

    EL CORTE INGLES, S.A. will carry out controls necessary to preventing any of the actions outlined in the previous paragraph and reserves the right to eliminate or alter published content.

    By submitting a comment, content or statement to EL CORTE INGLES, the user grants and assigns the following to EL CORTE INGLES: (a) the non-exclusive, cost-free right to reproduce, alter and/or publicly disclose any text, image or drawing by any means or via any advertising platform for the maximum period allowed by law, worldwide, and subject to full transfer and transmission in favour of a third party and; (b) the right to use the name that has been provided in connection with that content.

    The customer, upon providing the content and/or comment, guarantees that he/she is the holder of the respective intellectual property rights and that he/she is not violating the industrial or intellectual property rights of another third party, holding EL CORTE INGLES immune to any possible claim resulting from the reproduction and/or public disclosure of that content.

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  • Responsibility for the use of the website

    EL CORTE INGLES, S.A. puts forth and will put forth its best effort to guarantee that the temporary use of its Website is carried out to the best possible degree, while avoiding errors during the transmission of information; nevertheless, as this service depends on third parties, like telecommunications companies, internet providers, etc., as well as necessary internal maintenance and repair, which shall be done as quickly as possible, we cannot  guarantee  uninterrupted use of the website.

     EL CORTE INGLES shall not be held responsible for (i) any losses attributable to any non-compliance on its behalf, (ii) business losses (including losses in profit, revenue, contracts, anticipated savings, data and/or goodwill or unnecessary incurred costs), or (iii) any indirect or consequential losses that could not be reasonably anticipated at the time the User began using the EL CORTE INGLES Website.

    EL CORTE INGLES shall not be held responsible for delay or non-compliance with respect to its assumed obligations in accordance with these terms and conditions, if the delay or non-compliance is due to events of force majeure or is attributable to circumstances beyond the control of EL CORTE INGLES, without prejudice to the right of the user to receive the product or service within a reasonable time period or receive a refund for the purchase in the event that the product or service could be delivered within a reasonable time period.
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  • Changes to service or to the terms and conditions

    EL CORTE INGLES reserves the right to make changes to its Website and its General Conditions of Use at any time. It will be understood that the User accepts these changes if he/she uses the Website following their implementation. Should any of these Conditions of Use be considered null or void, that condition shall be considered exempt, yet shall have no bearing on the validity or enforceability of the remaining conditions.

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  • Waiver

    The failure of El CORTE INGLES to exercise its rights at any given time, in the event of violation of these terms and conditions or any of its rights by its Website users, shall not constitute a waiver of any such right, as EL CORTE INGLES can decide to exercise these rights any time it considers appropriate.

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  • Minors

    Only persons of legal age can be Users of our Website. Products or services aimed at minors can only be purchased by their parents or guardians. 

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  • Confidentiality and security guarantee

    For more information, consult our Privacy Policy

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  • Financial El Corte Inglés
    For more information, consult our Financial El Corte Inglés.
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Help topics: Legal Terms