4 topics in this section
  • Can I request assembly of a new piece of furniture?

    All large furniture includes our free assembly service.

    To request assembly, you just need to verify that the product includes this service. When you add the product to your basket, a window will pop up asking if you would like us to assemble it.

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  • Can I request someone to set up a new household appliance?

    The large household appliances that include a free set-up service are: washing machines and dishwashers.

    To request set-up, you just need to verify that the product includes this service. When you add the product to your basket, a window will pop up asking if you would like us to set up the new household appliance.

    If you need us to assemble an oven, hob or hood, call us on 902 22 44 11 to request an estimate.

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  • What types of free set-up services are available?

    The set-up depends on the large household appliance that you buy:

    • Washing machines and dishwashers

      Our technicians install, connect and ensure that the unit is working properly in your home at the time of delivery; no waiting and completely free of charge.

    • Refrigerators

      We change the opening direction of the refrigerator door upon request, when placing the order, for brands and models that indicate this feature on the product page. This service only costs €15 if you place the order on our website.

      We do not plug in the refrigerators during delivery because it is important to wait some time before turning them on. This type of household appliance contains special liquids and gases that, having been moving around the delivery process, need to stabilise and wait some time before the appliance is turned on to ensure its correct functioning.

    • Side-by-side refrigerators featuring water/ice dispenser with water connection

      After the order is delivered to your home, a technician will contact you within 24 to 48 hours to connect and inspect the proper functioning of the side-by-side refrigerator featuring water/ice dispenser with water connection.

      In order to make this connection and perform its subsequent inspection, your home must be adequately equipped for this type of installation (for example, an electrical socket close to the refrigerator) and must have a water connection behind the refrigerator to feed the water and ice dispenser.

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  • Does El Corte Inglés offer an air conditioning installation service?

    Yes, there is an air conditioning installation service. Call us at 902 22 44 11 and give us your details. An adviser will contact you with information on the price of installation. To simplify the estimate process, you must provide the following details:

    • The electrical output and voltage in your home.
    • The size in metres of each room that is going to be cooled (length x width x height)
    • They will also recommend the model that best suits your needs.

    We will send you the estimate via fax or email. You must return this document signed within a maximum period of 72 hours. If during the installation you need an additional element not included in the basic pack, the installer will inform you of its price.

    Installation of the unit includes the following elements:

    Basic pack for 1 X 1 unit:

    • Up to 4 metres of refrigeration line.
    • Up to 2 metres of interior tubing.
    • Up to 4 metres of insulation material.
    • Mounts and stationary silent blocks.
    • Up to 4 metres of electrical cable.
    • Up to 4 metres of drain line.

    Basic pack for 2 X 1 unit:

    • Up to 8 metres of refrigeration line.
    • Up to 4 metres of interior tubing.
    • Up to 8 metres of insulation material.
    • Mounts and stationary silent blocks.
    • Up to 8 metres of electrical cable.
    • Up to 8 metres of drain line.
    On the day of the installation, you must:
    1. Indicate where you want to install your air conditioning unit. In the event that it is necessary to change the location because the desired location is not advisable, you will have to sign the a compliance sheet.
    2. When the installation is finished, you will have to sign the compliance sheet stating you approve the installation.

    Important

    • The areas where you will be installing the air conditioning unit must be cleared of any obstacles on the day of installation. (Clear any areas with chairs, tables and frames to make for easy access when installing the unit).
    • Any subsequent location change after installing the unit will be paid for by the customer.
    • Air conditioning systems can only be installed in places that conform with safety standards. 
    • Any necessary permits or licenses will be handled by the customer.
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Help topics: Installation service