Boomerang! (ebook)

Boomerang! (ebook)

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Información

Envío y devoluciones

Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the "Continue and Begin" method of training for quality, using anonymous shoppers to observe staff in action. It explains how to motivate people and help them to improve, to achieve consistent high quality service across all branches of a company.


Detalles del ebook
ISBN:
9781783723942
Editorial:
Summersdale Publishers Ltd
Formato:
EPub con DRM
Idioma:
Inglés
Género:
Historia
Subgénero:
Historia Universal
Prelectura del libro:
Boomerang! (ebook)

Referencia:

1783723942 |

EAN:

9781783723942