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Innovation is one of the hallmarks of the company, which constantly introduces the latest developments in fields as diverse as fashion and accessories, interior decoration and the home, technology, food and catering and culture.
World leader in department stores
With a strong foothold in theSpanish market and presence in Portugal
In October 2020, the new App and the flat rate, El Corte Inglés Plus, were launched. In this way, it changes the way we relate to our clients, opening the way to a more personalized communication with the digital user.
El Corte Inglés incorporates innovations into all of its operational areas: fashion, interior decoration, the cutting edge in technology or sports, pioneering offerings in food and catering, culture and entertainment, etc. This, coupled with quality and guarantee commitments, makes it possible to satisfy the different tastes and needs of customers.
Omni-channel commitment to greater integration between physical stores and the on-line world. The Same Day Delivery service, which makes it possible to make deliveries in less than two hours or in the time slot selected by the customer, has been a remarkable success. We also bolstered services such as Click&Car and local store pickup so that customers could shop online or over the telephone and then drive and pick up the goods themselves in the carpark of their chosen store.
At its shopping centres, El Corte Inglés has introduced payment by mobile and the progressive digitisation of establishments, which incorporates screens with real-time information on both price and product characteristics, salespeople with tablets, paper catalogues with augmented reality via mobile phones...
We also launch a highly responsive and intuitive mobile phone app for shopping online. It provides access to special offers and personalised content tailored to the shopper’s tastes. In addition, we introduced our El Corte Inglés Plus flat fee of €19.90 for year-round home deliveries.
Supercor, Supercor Exprés and Supercor Stop&Go convenience stores
Quick and agile purchasing of basic food, household and perfumery products
The chain recently reached an agreement with Repsol to become the central purchasing body for approximately 3,500 service stations that are incorporated into the oil group.
Food and, especially, fresh products are the most common items in the supermarket, as they confer a differentiating character, both for the quality of products and competitive prices on offer. In Supercor supermarkets, customers can make their purchase from trays of fresh products or be looked after by specialist personnel.
Supercor Express is aimed more at the quick and agile purchase of basic food, medicine and perfumery products. In addition to the leading brands, the group’s own brands, such as El Corte Inglés, Aliada and Special Line have a strong presence in this supermarket format.
In addition, progress has been made on a project with Repsol in which there are Supercor Stop&Go sections in service stations. One of the characteristics of this type of business proposal is that it offers very competitive prices similar to those of any other supermarket.
End-to end service for retail and corporate customers
SICOR, which was established in july 2020has more than 2.700 employees
The SICOR Group was created in July 2020 after El Corte Inglés acquired Mega2, a security firm. SICOR offers a suite of services ranging from home security and alarms to facility cleaning, maintenance and logistics, among many others.
The end-to-end service group comprises seven companies across the following market segments:
Spanish leader in travel agencies
Viajes ECI, which was established in 1969 now has more than 500 national and international offices
The Viajes El Corte Inglés management model is based on personalised attention which is capable of satisfying the needs of each customer, whether for professional or leisure trips or planning and organising congresses, conventions and business incentive trips. A team of professionals is responsible for giving advice on and organising the needs of each customer.
In addition, Viajes El Corte Inglés has a leading business division for corporate clients and is adapted to work efficiently with both large multinational corporations and SMEs.
The travel company has more than 500 offices and is present in countries such as France, Belgium, Portugal, Italy, United States, Chile, Mexico, Argentina, Colombia, Dominican Republic and Uruguay, as well as Spain.
Centro de Seguros y Servicios El Corte Inglés
Broadest coverage and competitive economic conditions
The widest range of insurance and services for individuals and companies
The insurance company within the El Corte Inglés Group was created to meet the needs of customers by offering a wide range of comprehensive insurance products and services.
El Corte Inglés and Grupo Mutua reached an agreement in October 2021 for the development of a great strategic alliance that will allow both companies to grow and offer a better proposal. With this alliance, Grupo Mutua acquires 50.01% of each of the two companies that carry out the insurance activity of El Corte Inglés.
Centros de Seguros y Servicios, belonging to the El Corte Inglés Group, was born in 1982 as an Insurance Broker with a presence in the Spanish market as an insurance broker. In June 2022, as a result of the strategic alliance sealed with Grupo Mutua, it has become a linked insurance agency to be able to offer customers, from its leadership position and the experience of Grupo Mutua, a more complete and personalized range of insurance.
Today, it is a benchmark for its implementation at a national level, its accessibility for policyholders, the generous opening hours for providing its services and for its expertise in risks of all types.
The professionals serve to the insurance needs of the clients and provide objective and understandable information on the products in which they are interested so that they can make a decision that is adapted to the particular situation of each one.
The related insurance agency offers a new range of exclusive home, car, motorcycle, life, accident, health and death insurance from Grupo Mutua insurers and, in certain cases, from other insurers.
The strength of the brand and specialized professionals
The widest range of insurance and services for individuals and companies
A company with more than 40 years of experience and a team of experts that offers personalized solutions for each case with the best conditions.
Seguros El Corte Inglés, Vida, Pensiones y Reaseguros began operating in 1990 as an company insurance within the El Corte Inglés Group to meet the needs of customers, offering products such as life and accident insurance, savings insurance, temporary and lifetime annuity insurance, as well as pension plans.
Since its creation, its objective was to provide quality services and, to do this, it offered its customers the possibility of protecting and preparing their future, their families and also the staff of companies, all with the broadest coverage and competitive economic conditions.
More than a means of payment
La tarjeta de compra El Corte Inglés was created to make shopping easier for our customers.
Financiera El Corte Inglés was established in November 1995 and is registered in the Registry of Credit Financial Establishments of the Bank of Spain. The Company began its activities in June 1996. In November of that same year, the transformation of the Company into a financial credit institution was approved and its corporate name was changed to the current one of Financiera El Corte Inglés, E.F.C., S.A., as well as the modification of its corporate purpose, becoming that of the activity of a financial credit establishment.
Since May 1997, the Company has been the issuer of la tarjeta de compra El Corte Inglés, and is also responsible for the management and administration of said cards.
In February 2014, the agreement between El Corte Inglés and Santander Consumer Finance, S.A. was completed, with the former transferring 51% of the Share Capital to the latter. Thus, forming Financiera El Corte Inglés became part of the Banco Santander Consolidated Group.
They key product: La Tarjeta de Compra El Corte Inglés
La tarjeta de compra El Corte Inglés was born in order to facilitate purchases for our customers. It has become one of the most popular and used cards in Spain, with more than 11.6 million users.
In addition, the app incorporates the card and, in this way, it is possible to pay with the mobile phone for purchases made in any of the Group's banners, as well as check the movements. This payment method offers innumerable advantages, such as financing, parking benefits or discounts at service stations, among others.
The new Tarjeta de Compra El Corte Inglés has recently been launched, which can be used in other stores outside the Group and is characterized by being: universal, free, digital and unique.
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