A responsible and committed company
Our business model is articulated around a series of commitments along ethics, sustainability and responsibility lines towards our customers, our employees, our suppliers, our owners, society and the environment.
As a responsible and committed firm, El Corte Inglés is making constant progress toward upholding best practices in the environmental, social and governance (ESG) areas.
Our Sustainability Master Plan 2025-2030 acts as the backbone of the sustainability strategy. This document sets out the Group’s targets, roadmap and action plans along the environmental, social and governance dimensions and is fully aligned with the principles enshrined in the Corporate Sustainability Policy.
The Master Plan is underpinned by three strategic pillars:
- E. Descarbonisation and reduction of environmental impact.
- S. The sustainable customer concept and other stakeholders.
- G. Sustainability Governance.
Explore our Sustainability Report for comprehensive insights into our ESG policies and progress.
Our activity supports us
ZERO WASTE
Platforms and establishments with Zero Waste certification
SECOND LIFE
for textils
BETTER COTTON INICIATIVE
Responsible cotton
production
through BCI, OCS, and GOSTS
GLOBAL ALLIANCES for
sustainable development
COMMITMENT to organic production and fiar trade
FSC SEAL on 100% of our
cellulose household products
From source to our customers
01. Product innovation, embedding sustainability across al areas
02. Promote responsible consumption
03. Employee, customer and community engagement
04. Sustainable attitude: raise awarnes
05. Communication of the progress made on execution of the sustainability strategy
06. Product visibility and advertising
Communication with stakeholders
In our commitment as a socially responsible company, we maintain a constant and fluid dialogue with all stakeholders.
As a result of this ongoing dialogue and in order to adequately respond to their needs and expectations, the Group conducts a materiality assessment in accordance with the CSRD Directive standards, based on the organization's impacts, risks, and opportunities (IROs).
The positive and negative impacts have been recorded, their importance accessed and the impacts that may affect human rights identified.
A "double materiality" approach was used to define a series of personalised material points for the Group in four areas:
- PLANET
- CUSTOMERS
- COMPANY & SOCIETY
- VALUE CHAIN
Projects that make us proud
Zero Wast
"All waste is managed and all managed waste is recovered".
This system completes the circular economy. AENOR certification of our Zero Waste system attests to over 90% recovery of waste generated at our establishments.
The Sustainable Product Guid
It establishes the sustainability attributes that suppliers must incorporate into products, both private-label and external brands. Our commitment is to increase the number of products with sustainable attributes year after year.