Frequently asked questions on SICOR alarms
If you are looking for information about SICOR alarms El Corte Inglés alarms or if you have doubts about their installation or operation, here are the answers to the most frequently asked questions. If you prefer, you can call us at 900 533 941.
What is SICOR alarms El Corte Inglés?
SICOR alarms El Corte Inglés is the electronic security service of the SICOR Group, belonging to El Corte Inglés. With more than 20 years of experience and through a comprehensive and personalized service where everything is included, our customers will feel totally protected either at home or in their business.
What security systems are the most effective for protecting a home or business?
When selecting an alarm, a series of factors must be taken into account, such as the size of the home or company, the main and secondary accesses or whether or not there are outdoor areas. The objective is to analyze the needs of each client in order to offer an effective security system capable of preventing theft and intrusions. In addition, it must guarantee an immediate response to emergency situations. The security systems of SICOR alarms El Corte Inglés are effective for any type of home or business to achieve a deterrent effect, have anti-intrusion systems and are connected 24 hours a day, 365 days a year to our Alarm Reception Center, which is responsible for ensuring the protection and comfort of all our customers.
What types of alarms does SICOR alarms El Corte Inglés have?
At SICOR alarms El Corte Inglés we provide customized products adapted to the security needs of our customers. We have alarm kits for apartments, penthouses, first floors, villas and townhouses. We also offer security solutions, comprehensive security services and cybersecurity for companies, both for businesses/SMEs and large companies.
Can alarm systems be extended once they are contracted?
Yes, at SICOR alarms El Corte Inglés we have the latest technology equipment and with the best guarantee, facilitating a great management of costs, time, scope and quality and, given this reality, we can increase the needs that may arise in terms of protection. Therefore, you can request technical advice for further information.
How much can an alarm cost?
At SICOR alarms El Corte Inglés, we calculate the price of all security systems in a quick and easy way. All you have to do is contact our team of professionals, who will provide you with all the detailed information you need to achieve maximum protection. Although the price of an alarm can be decisive when choosing security devices, at SICOR alarms El Corte Inglés we offer fixed prices, avoiding unnecessary surprises. Prices will depend on the characteristics of the home or company, as well as on the needs of customers, which will be previously assessed.
Does SICOR alarms El Corte Inglés have installation or permanence?
All alarms include advice, design and installation services for the entire security system contracted, which is carried out by qualified and approved professionals. In addition, the installations are fast and safe, so that the alarm is operational in less than an hour. No building work is required, as the system is radio-controlled and uses the latest security technology.
Your alarm is guaranteed for a period of 24 months.
How does an alarm work?
Alarms are security systems, made up of various elements, which make it possible to locate intrusions and notify the Alarm Reception Centre. This is possible thanks to the technology we use, which guarantees permanent communication with the equipment installed in the home or business. Thus, our alarm signal operators automatically detect any incident, fault or breakdown, notifying the Police, Fire Brigade or Emergency Services if necessary.
Do the alarms come with a warranty?
Yes, both material and labour are guaranteed throughout the life of the contract, offering excellent peace of mind to the customer, as your alarm will always be in perfect working order. Likewise, and in accordance with Ministerial Order INT/315/2011 of 1 February, we carry out three two-way maintenances per year from the Control Centre and, on an annual basis, one on-site maintenance with qualified experts.
What is SICOR Pulsa?
SICOR Pulsa is the telecare service of SICOR alarms El Corte Inglés to cover emergency medical, social and/or companionship needs. It is our way of caring for and accompanying the most vulnerable groups and our loved ones. This telecare service is especially aimed at the elderly or people with some kind of disability and/or dependency, but we also provide support in the care and attention of minors. We want all of them to think that their home is the best place.
What is TeAcompaño SICOR?
SICOR alarms El Corte Inglés customers have access to an exclusive security application, in order to manage the alarm, know its status, view invoices, modify passwords and data, perform home automation actions and much more. Within our App you can find the functionality of TeAcompaño SICORa system of permanent and regulated control and accompaniment, which allows you to contact directly, and whenever you need it, with the staff of our Alarm Receiving Center.
How can I contact SICOR alarms El Corte Inglés?
There are different ways of contact. In addition to the usual options such as telephone 900 533 941, email (contacto@sicoralarmas.com) or contact form, customers can contact SICOR alarmas El Corte Inglés through the Customer Area, the Personal Security App and the different branches.
