When am I charged for the purchases I made?

You will be charged on the final day of the month following the month in which you made the purchase. We charge all customers on the same day; as such, you cannot change the date on which you are charged.

Are there any fees for returned bill payments?

There are fees and interest for returned payments resulting from delayed payment.

7 topics in this section

When am I charged for the purchases I made?
- El Corte Inglés store card
- Payments and Receipts
You will be charged on the final day of the month following the month in which you made the purchase. We charge all customers on the same day; as such, you cannot change the date on which you are charged.
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What is a bill?
- El Corte Inglés store card
- Payments and Receipts
A bill is the document informing the monetary amount that we will charge your bank account each month for products bought on credit.
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Can I defer a bill?
- El Corte Inglés store card
- Payments and Receipts
Card bills can only be deferred if requested before day 20 of the following month; it carries associated processing fees.
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The time period for deferring the bill has passed. What can I do?
- El Corte Inglés store card
- Payments and Receipts
If the time period for deferring a bill has passed, go to the Customer Service Desk at one of our shopping centres or request deferment by calling our freephone number 91 377 97 79.
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How do I pay off the debt on my Card?
- El Corte Inglés store card
- Payments and Receipts
You can pay off the debt on your card in three different ways:
- At Customer Service desks in our shopping centres.
- By making a transfer to this account: IBAN ES24 0049 5199 1527 1601 0958 (you must know the amount ahead of time; if you do not know this amount, call 91 800 25 14).
- By calling 91 800 25 14 (card payment)
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How can I pay a bill if it has been returned to me?
- El Corte Inglés store card
- Payments and Receipts
To pay a bill that has been returned to you, choose from these options:
- At Customer Service desks in our shopping centres.
- By making a transfer to this account: IBAN ES24 0049 5199 1527 1601 0958 (you must know the amount ahead of time; if you do not know this amount, call 91 800 25 14).
- By calling 91 800 25 14 (card payment)
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Are there any fees for returned bill payments?
- El Corte Inglés store card
- Payments and Receipts
There are fees and interest for returned payments resulting from delayed payment.
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Help topics: Payments and Receipts