- Code of Ethics
- Procedure and Policy of the Ethical Channel
- Conflicts of Interest Procedure
Code of Ethics
The Code of Ethics aims to establish the ethical and operational principles that the El Corte Inglés group is committed to, and defines the behavioural guidelines to be followed by its employees and managers in carrying out their professional duties.
This ethical commitment enforces compliance with the standards and regulations that apply at all times and with any internal standards and codes of conduct and good practices that the Group may adopt of its own free will.
This Code of Ethics is based on the following commitments:
- Integrity and responsibility
- Customer service and guarantee
- Respect for human rights
- Relationship and links to society and the surrounding area
- Respect for the environment and commitment to sustainable development
Procedure and policy of the Ethical Channel
The El Corte Inglés Group’s Ethical Channel allows for direct confidential communication so that, both the people who make up the Group, and other interested parties, may notify any possible irregular behaviour or any act that they consider to be against the law, the standards of behaviour in the Code of Ethics or other applicable internal regulations.
Conflicts of interest
Corporate procedire for the management of conflicts of interest related to the managers and directors of El Corte Inglés, S.A. and the companies of its Group.